Common Questions and Answers
- Where can I download the game from?
- I ordered the game, now how do I get access to the full version?
- How do I run Sudoku XP in a window on my desktop?
- Why does windowed mode run more slowly than the fullscreen version?
- Why does an error message appear when I try to start the game?
QUESTION: Where can I download the game from?
The setup program can be downloaded from our Game Downloads page.
Once it is downloaded you can double-click the program to begin the installation of the game.
QUESTION: I ordered the game, now how do I get access to the full version?
You will receive an email at the email address you specified when you ordered. The email will contain
your invoice, as well as your registration code. In order to unlock the full version, simply start up
Sudoku XP and then click the "Enter Registration Code" option. Type your code into the box, then
press the OK button. Be sure to enter your code exactly as you received it (numbers only, no spaces or dashes).
QUESTION: How do I run Sudoku XP in a window on my desktop?
After starting the game, from the main menu, click on the option that
says "Display Window". This will switch to windowed mode. To switch back
to fullscreen mode, simply select the "Display Fullscreen" option.
QUESTION: Why does windowed mode run more slowly than the fullscreen version?
Try changing the desktop color depth to
16-bit color mode (NOT 16 color mode). This mode is also sometimes called "Hi-color" mode
or "65536 color" mode. Sudoku XP is designed to run optimally in this mode.
QUESTION: Why does an error message appear when I try to start the game?
This usually occurs if you have an older version of DirectX on your system.
Sudoku XP runs best with DirectX 3.0 or higher.
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