Common Problems and Solutions
Problems with sound
- Why does Radix run slowly on my 386 or 486
computer and sometimes gets very "choppy"?
- I can't find any way to recalibrate my
joystick. How do I do that?
- My computer locks up or times out during
- Radix fails to connect when using my
- I can't get Radix to work with older
versions by modem.
Error messages from Radix
- When I start the game, I hear music for
just a short time, but then it cuts off.
- I don't hear any sound at all when I play
- When I run the program, it does not
recognize my sound card.
- I can only hear the sound effects.
- I hear music, but it skips like a broken
- Why do I get "Error: (InitMemory) Not
enough memory available."
- Why do I get "Error: (Malloc) [###]
Failed on allocation of * bytes."
- What can I do about "Error:
(InitJoy) Joystick Calibration Failure."
- What causes "Error: (LoadGame) CRC
Failure! Level not compatible!"
- During network play I get "NET ERROR:
(Fatal) Cannot open IPX socket."
- What causes a Malformed Packet, Bad
Checksum or Bad Packet Error
- What is "Error: (GameInit) Cannot
read resource file."
QUESTION: Radix runs slowly on my 386 or 486 computer and sometimes gets very "choppy." What can I do?
Your computer or VGA card isn't as fast as
the game would like. You can speed up the game by changing the Detail setting to a lower
value and/or decreasing the view size (for full-screen mode) by pressing the PAGE DOWN
key. Note that the Cockpit view causes the greatest slowdown, so this view is only
recommended on fast (486-66 local bus or Pentium) computers.
QUESTION: I can't find any way to recalibrate my
joystick. How do I do that?
ANSWER: The joystick will automatically prompt you
to recalibrate if the calibration is off, or if you do something which invalidates the
calibration (such as change joysticks from a gamepad to a flight stick). If you must
recalibrate though, you can hold the joystick to one side during Radix's startup procedure
- this should "invalidate" the current calibration and force you to recalibrate
QUESTION: My computer locks up or times out during modem
ANSWER: Here are a few possible causes and
- Make sure both players are running under the same operating
system. If you experience problems under Windows, reboot into a DOS session.
- Make sure that "call waiting" is disabled. If the
phone line you are using has call waiting and receives an incoming call while you are
playing, you will be disconnected. To disable call waiting, you can type *70 in front of
the number you are dialing. (Note that only the "dialing" person can disable
- Your modem may not be fast enough to keep Radix in sync.
Radix requires a 14.4k baud connection or faster.
QUESTION: Radix fails to connect when using my
ANSWER: Here is a checklist that may help:
- Check the setup for null modem to make sure that the com
port is set correctly.
- Check to make sure that both players are using the same
"port speed" in the com port setup; they must be the same!
- If the com port is on a non-standard IRQ or base address,
make sure those fields in the setup are filled in.
- You can also try to connect in a terminal program.
- If you can communicate with the other player properly, then
you may want to try copying the port, speed, IRQ and base address that the term program is
using to Radix's SETUP.
- NOTE: If you receive garbage from the other player, then you
are probably connected at two different port speeds.
PROBLEM : I can't get Radix to work with older versions
SOLUTION : In order to play Radix by modem, both
players must have the same version. To download the patch to the 2.0 shareware version
click here. To download the
registered version 2.0 patch click here.
QUESTION: When I start the game, I hear music for just a
short time, but then it cuts off.
ANSWER: You have chosen an incorrect sound card
IRQ. Please re-run SETUP.EXE and verify your IRQ setting. You may want to consult that
manual that came with your sound card for information on figuring out the correct setting.
The most common IRQ settings are 5 and 7.
QUESTION: I don't hear any sound at all when I play
ANSWER: During your sound card selection, you must
have chosen an incorrect IRQ and/or DMA channel. Please re-run the setup program and
select the proper settings. You may want to consult your sound card manual for details on
figuring out the correct settings.
QUESTION: When I run the program, it does not recognize
my sound card.
ANSWER: This problem can be caused by 1 of 3
- You may have selected the wrong sound card I/O port address.
You must re-run the setup program and verify that you have selected the proper address.
You may want to consult your sound card manual for details on figuring out the correct
base address. Also, if you are using a Sound Blaster 16 or Sound Blaster compatible card,
please ensure that the proper drivers are loaded in your CONFIG.SYS and AUTOEXEC.BAT
- You have selected the wrong sound card. For instance, you
may have selected a Sound Blaster 16 when you have a Gravis Ultrasound.
- If you are using a Sound Blaster clone, you must choose only
the regular Sound Blaster as your sound card in the setup program. If this problem
persists, your Sound Blaster clone may not be 100% register level compatible.
QUESTION: I can only hear the sound
ANSWER: If you are using a Gravis Ultrasound, you
must have chosen an improper sound card IRQ. Please, re-run the setup program and verify
your IRQ. You may want to consult your sound card manual for information on figuring out
the correct settings.
If you are not using a Gravis Ultrasound, you must have
your Music Volume turned down too low. Use the in-game option to increase your Music
QUESTION: I hear music, but it skips
like a broken record.
ANSWER: Sometimes this problem occurs on slower
systems when running under Windows 95. Try rebooting into an MS-DOS MODE to correct the
Memory Error: (InitMemory) Not enough
This error occurs when Radix cannot allocate enough memory
to run properly. There are 2 memory sizes printed above this error message: high memory
available and low memory available. These two must add up to be at least 1,250,000 bytes
to run radix properly. This does not mean that you can run Radix with 1.25 Mb of memory;
Radix requires 4Mb of RAM, and the values printed are residual memory available for each
level. To free up more memory, you can try to create a boot diskette where only those
drivers required to run Radix are loaded in. See the section on "Booting Clean."
Memory Error: (Malloc) [###] Failed
on allocation of * bytes.
If you encounter an error of this type, it probably means
that the high memory available and low memory available is really close to 1.25 Mb and
that there is not enough memory available in either the low block or the high block to
allocate memory. The solution to this is to free up more memory by creating a boot
diskette with only those drivers required to play radix to be loaded.
Error: (InitJoy) Joystick
This error is caused by an improper calibration of the
joystick. There may be a number of causes. Here is a list of items to check if you
encounter this error.
- Make sure your joystick is plugged firmly into the game
- Check the vertical/horizontal fine-tuning adjusters found on
many joysticks. These adjusters should be centered. If they are far off to one side, this
error will occur.
- Make sure you follow the instructions carefully when
calibrating the joystick.
Error: (LoadGame) CRC Failure!
Level not compatible!
This error occurs when you try to load a game when the
level that you have saved under has changed! This could only occur if you modify the
resource file or add an external resource file. DO NOT phone for technical assistance if
you have modified your resource file or added and external resource file.
NET ERROR: (Fatal) Cannot open IPX
This error is an indication that the default IPX socket is
being used by another network program. If this occurs, change the socket value in the
Malformed Packet, Bad Checksum, Bad
These are network/modem based errors indicating that there
was a problem with the connection. If you are using a modem connection, try changing your
init string to have error correction on and data compression on.
Error: (GameInit) Cannot read
This error is usually caused by running radix.exe while
outside of the directory containing radix.dat. Change your directory prior to running
radix.exe to the Radix game directory. If this problem persists, see the comment below.
If you get an error message starting with "Resource
Error:", this usually means that there is a problem with the RADIX.DAT resource file.
If you have any of these errors and suspect corruption of RADIX.DAT, try running CHKDSK
/f. If any lost clusters or cross-linked entries involved RADIX.DAT, you should re-install
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